Welcome, and thank you for your interest in Hikido (“Hikido“), and our web-based employee recruiting service (the “Service”). The following terms and conditions (the “Agreement“) govern the use of the Service by organizations that have entered into a Subscription Order, as defined below (a “Subscribing Organization“) with Hikido and each person designated by such Subscribing Organization to use the Service (each an “End User“). As used in this Agreement, “you” means the Subscribing Organization and each End User including you.
By Entering, CLICKING “I AGREE,” EXECUTING A SUBSCRIPTION ORDER, OR BY using the service, you acknowledge that you have read, UNDERSTAND and agree to be bound by this Agreement. YOU HEREBY REPRESENT AND WARRANT THAT YOU HAVE ALL AUTHORITY NECESSARY TO BIND YOURSELF AND THE SUBSCRIBING ORGANIZATION TO THIS AGREEMENT.
16192 Coastal Highway
Lewes, Delaware 19958 USA
THE SERVICE IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE Hikido ENTITIES SPECIFICALLY (BUT WITHOUT LIMITATION) DISCLAIM (i) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT; (ii) ANY WARRANTIES ARISING OUT OF COURSE-OF-DEALING, USAGE, OR TRADE; (iii) ANY WARRANTIES THAT THE INFORMATION OR RESULTS PROVIDED IN, OR THAT MAY BE OBTAINED FROM USE OF, THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE ACCURATE, RELIABLE, COMPLETE, OR UP-TO-DATE; AND (iv) ANY WARRANTIES WHATSOEVER REGARDING ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL ADVERTISED, MADE AVAILABLE, OR REFERRED TO YOU THROUGH THE SERVICE. YOU ASSUME ALL RISK FOR ALL DAMAGES, INCLUDING DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE OR LOSS OF DATA THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICE. ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE DOWNLOADED, USED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN SOME CIRCUMSTANCES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
On May 25th, 2018, the European Union’s General Data Protection Regulation (GDPR) will supersede the European Commission’s prior Data Protection Directive (DPD) and will become active as the primary law governing personal privacy and data protection for EU residents.
Although the GDPR’s regulations apply to EU residents, at Hikido we believe that the GDPR provides an excellent privacy framework for all global citizens and we’re pleased to report that Hikido is well prepared for GDPR compliance.
In regards to the GDPR and DPD definitions, Hikido is generally defined as a data processor. In this context, our customers are the data controllers. Hikido synchronizes data with customer systems and data sources such as HCM/HRIS, ATS and CRM databases for the purpose of AI based matching operations and enhanced search.
Our data synchronization technology will ensure that the removal of personal information from a customer data source will result in the secure removal of that same data from Hikido’s systems. Our data synchronization systems are monitored 24/7 and will generate automated alerts to our technical operations team upon any exception in data processing.
Article 17 of the GDPR specifies that the “data subject” or the persons whom the data refers to have the right to request that their data be deleted or erased. Hikido, as a data processor, synchronizes data with the data controller’s data sources. Such data synchronization includes data erasure.
Although Hikido’s synchronization systems should be sufficient for GDPR compliance, we also provide a direct method for people (data subjects) to request that their information be erased:
To request data erasure under GDPR Article 17 simply email us at email@example.com. Our privacy team will make our best business effort to contact you within 3-5 business days of your request and we will work with you to understand and comply with your request.
GDPR Articles 13 through 22 defines the data subject’s rights to access their data and specify preferences and limitations with respect to the processing of their data. To make a request related to GDPR Articles 13-22, simply complete our GDPR Data Request Form or email us at firstname.lastname@example.org.
Hikido has always taken security seriously. Our founders have strong experience in the Information Security industry, possessing leading security certifications and audit experience.
The GDPR specifies a set of security features and best practices, which both Data Processors and Data Controllers must adhere to. These security features are designed to insure the confidentiality, integrity and accessibility of personal data. The security features defined in Article 32 of the GDPR include:
Hikido is already compliant with GDPR Article 32 requirements as these requirements are generally a subset of ISO 27001, 27002 and NIST controls, which are the basis of Hikido’s Information Security Policy.
For any further questions or further inquiries related to Hikido’s GDPR Compliance Program, please email us at email@example.com.